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SNCB Train+: what is the discount QR code for?

At a ticket machine or counter, the Train+ QR code helps retrieve your benefits. This personal code serves a different purpose from a ticket or a public QR code linking to travel information.

Published on 4 min read
A Dutch train at a platform, used as an illustration.
Photo: Martijn Stoof · Pexels

A QR code for retrieving Train+ benefits

SNCB presents Train+ as a product giving access to reduced fares. At the station, the QR code identifies you as a beneficiary while buying a ticket; Train+ can also be stored on a MoBIB card.

The useful distinction: retrieving a benefit and buying a ticket are two steps. Do not mistake the Train+ QR code for the ticket for your intended journey.

Conditions and fares depend on SNCB’s offer. Consult its official page to prepare your purchase; this article does not compare prices.

SNCB — how Train+ works

There are several alternatives to scanning

SNCB’s FAQ lists three options at a ticket machine or counter: scan the QR code on screen or paper, enter the Train+ number, or present the MoBIB card carrying Train+. Online, the My SNCB account identifies the beneficiary.

Before leaving, identify the format you have and keep the number accessible. If a step blocks you, use the official help rather than recreating the code in another tool.

SNCB — buying tickets and using Train+

A personal identifier to keep for its intended use

SNCB states that Train+ is personal and issued in the holder’s name. One QR code is therefore not a group discount to display for everyone on an outing.

Our advice: avoid putting your identifier on a poster, in a public document or in a screenshot for social media. To explain the idea to your team, use a diagram without a real code or passenger data.

A recognisable square does not tell you what the service authorises. Before sharing a QR code, identify its issuer, purpose and intended recipients.

For an event, share a travel information page

Fictional example: an association organises a gathering near a station. It publishes a page with the venue, walking route, event times and a link to official transport information.

The QR code on its flyer opens this shared page. Each participant then arranges their journey and buys their ticket through a channel suited to their situation.

Our advice for the page: say who maintains it and check the route when access changes. An address controlled by the association lets it correct information after the flyer has been printed.

Organise the continuity of your links

Say clearly what happens after scanning

On information material, precise wording avoids misleading expectations. Prefer “Getting to our event” to “Your ticket here” if the destination only describes a route.

  1. The destination. Say what the reader will find: a map, information or an official website.
  2. The alternative. Add a readable address and essential information for someone who does not scan.
  3. The check. Review the link and page content after a change to the route or venue.

These are our preparation tips for a public information QR code.

Provide an alternative to the QR code

Qurl prepares the link to your information

Qurl can create a static QR code for your page’s address and export it as PNG, SVG or PDF. It does not issue SNCB tickets, create Train+ entitlements or replace an identifier issued by the carrier.

For the flyer in the example, start with the association’s public page, choose a caption describing its content and keep the address readable next to the QR code.

Create a QR code for your page · Prepare a QR code for an association

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